Privacy Policy – SDG Sneakers

At SDG Sneakers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with us, whether in-store or online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, mobile number, email address, shipping and billing addresses, and payment details.

  • Transaction Information: Order history, payment status, and product preferences.

  • Device and Usage Information (Online Only): IP address, browser type, access times, pages visited, and analytical data.

  • Social Media Data: If you interact with us on platforms like Instagram or WhatsApp, we may collect your profile name and contact details.

2. How We Use Your Information

We use your information to:

  • Fulfill your orders and process payments

  • Provide customer service and respond to inquiries

  • Send order updates, offers, and promotional messages (with your consent)

  • Improve our services, website, and marketing efforts

  • Prevent fraud and ensure secure transactions

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it with:

  • Logistics partners for order delivery

  • Payment gateways for secure transaction processing

  • Marketing tools (such as SMS, email, or WhatsApp services) to send updates and promotions

  • Legal authorities, only when required by law or to prevent fraud

4. Data Security

We use appropriate technical and organizational measures to protect your information, including:

  • Secure servers and encrypted payment systems

  • Restricted internal access to personal data

5. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate information

  • Opt out of promotional messages at any time

  • Request deletion of your personal data, subject to legal and transactional requirements

6. Cookies and Tracking (If Applicable)

Our website may use cookies to enhance your browsing experience, store preferences, and analyze traffic. You can manage cookie settings through your browser at any time.

7. Third-Party Links

Our website or communication platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Updates to This Policy

This Privacy Policy may be updated periodically. We recommend reviewing it from time to time. Any changes will be posted with the updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, you may contact us:

Phone: 8074821318
Email: sdgsneakers@gmail.com
Address: Tanuku, Narendra Center, Opposite Max Shopping Mall, ANR Complex, West Godavari, Andhra Pradesh